What Is a Pallet Jack (Complete Guide)

Summary: Learn how pallet jacks work, the different types available, common applications, load capacities, safety tips, and how Apollo pallet trucks compare with other material handling solutions. 

pallet jack (also called a pallet truck, pump truck, or hand pallet truck) is the most basic material handling equipment used to lift and move palletized loads over short distances inside warehouses, distribution centers, retail stores, and trailers. It is essentially the "entry-level forklift."

What Does a Pallet Jack Do?

A pallet jack is designed to:

  • ✅ Lift a pallet a few inches off the floor
  • ✅ Move loads from Point A to Point B
  • ✅ Load and unload trailers
  • ✅ Replenish pick locations
  • ✅ Support warehouse operations where a forklift isn't necessary

Unlike a forklift, a pallet jack cannot stack pallets onto racks or lift loads to significant heights. It only raises the pallet enough to clear the floor. 

Main Components

  1. Forks-The two steel arms that slide under the pallet.
    • Standard Dimensions: 48 inches x 27 inches
    • Narrow Dimensions: 48 inches x 21 inches
    • High-lift Dimensions: 45 inches x 21 inches | 45 inches x 21 inches
    • Foldable Mini Dimensions: 31.5 inches x 15 inches
  2. Hydraulic Pump - Raises the forks when the handle is pumped.
  3. Steering Handle (Tiller)

    Used for:

    • Steering
    • Pumping
    • Lowering
  4. Load Wheels - Small wheels at the fork tips.
  5. Steering Wheels - Larger wheels located under the handle.

Types of Pallet Jacks

Manual Pallet Jack

The most common type, which is seen on each warehouse.

Operator:

  1. Inserts forks under pallet
  2. Pumps handle
  3. Raises pallet
  4. Pulls or pushes load

Advantages:

  • Low cost
  • Minimal maintenance
  • No batteries

Disadvantages:

  • Requires physical effort
  • Best for shorter distances

Electric Pallet Jack (Walkie)

Battery-powered. The operator walks behind the machine while it drives itself.

Advantages:

  • Less operator fatigue
  • Faster travel
  • Better for longer distances

Disadvantages:

  • Higher cost
  • Requires battery charging

Specialty Models

Examples:

  • Low-profile pallet jacks
  • Scale pallet jacks
  • High-lift pallet jacks

Typical Capacities

Most manual pallet jacks are rated for:

Type Capacity
Light Duty 2,200–3,300 lbs
Standard 5,500 lbs
Heavy Duty 6,600–11,000 lbs

When Should You Use a Pallet Jack Instead of a Forklift?

Common Industries

  • Warehousing
  • Logistics
  • Manufacturing
  • Retail
  • Food Distribution
  • E-commerce
  • Grocery Operations

Safety Tips

Do

  • ✅ Keep loads centered
  • ✅ Pull whenever possible
  • ✅ Stay aware of pedestrians
  • ✅ Inspect wheels and hydraulics regularly

Don't

  • ❌ Exceed capacity
  • ❌ Ride on a manual pallet jack
  • ❌ Use damaged pallets
  • ❌ Move loads on steep inclines

Apollo Pallet Jacks

Since you work in material handling, you may encounter Apollo pallet jacks.

Apollo offers both manual and electric pallet trucks, including:

Manual Pallet Jacks

  • 5,500 lb Hydraulic Pallet Jack
  • 6,600 lb Heavy-Duty Hand Pallet Jack (A-1031)
  • 7,700 lb Heavy-Duty Pallet Jack (A-1008)
  • 11,000 lb Heavy-Duty Pallet Jack (A-1013)

Electric Pallet Jacks

  • 3,300 lb Li-ion Powered Pallet Truck
  • 4,400 lb Electric Walkie Pallet Truck
  • Lithium-ion and GEL battery models

Specialty Models

Scale Pallet Jack

High-Lift Scissor Pallet Jack

Low-Profile Pallet Jack

 

Foldable Mini Pallet Jack